Privacy Policy
Effective Date: 15th August 2025
Jurisdiction: India
GSTForge.com (“we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website and services, including our Svelte + Django web application that processes GST returns in Excel, PDF, and ZIP formats.
1) Information We Collect
Account Information
We collect your name and email address when you create an account.
Usage & Technical Data
We may collect non-identifying technical data (e.g., IP address, device & browser type, pages viewed) to maintain security and improve performance.
Files You Upload (GST Returns)
We do not collect or retain the contents of your uploaded files. Files are processed transiently to generate results and are auto-deleted after processing, unless you explicitly choose to save or export results.
2) How We Use Your Information
- Account creation & management (authenticate you, manage your access).
- Service delivery (process GST return files to produce outputs).
- Service improvement (analyze aggregate usage to enhance performance and reliability).
- Marketing (send product updates or offers; you can opt out at any time).
3) Data Retention
- Account data is kept while your account remains active.
- Uploaded files are processed in-memory or in secure temporary storage and are automatically deleted after processing is complete, unless you explicitly save results.
- Logs & analytics are retained for a limited period necessary for security and service improvement.
4) Data Sharing & Disclosure
We do not sell, rent, or trade your personal information. We may share limited data only with:
- Essential service providers (e.g., secure hosting, email delivery, error monitoring) under contracts that require confidentiality and data protection.
- Legal compliance when required by applicable law, regulation, or valid legal process.
5) Data Security
We use industry-standard measures, including HTTPS for all transfers, restricted access controls, and secure handling of temporary files. No method of transmission or storage is 100% secure; we work to continuously enhance our safeguards.
6) Your Rights
- Access and update your account information.
- Request deletion of your account and associated personal data.
- Opt out of marketing emails using unsubscribe links or by contacting us.
7) Cookies & Tracking
We use cookies and similar technologies to keep you signed in, remember preferences, and measure product performance. You can adjust cookie settings in your browser; disabling cookies may limit functionality.
8) Third-Party Links
Our site may link to third-party websites. Their privacy practices are outside our control; we recommend reviewing their policies.
9) Contact Us
For privacy questions or requests, contact us at the official email address listed on our Contact Us page.
10) Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated Effective Date.
This policy applies to users in India. If you serve users in other regions with distinct privacy laws (e.g., GDPR), you may need additional disclosures.